Monitoring, Evaluation, Accountability and Learning
Build MEAL competence for public and donor-funded programmes.
View courseCustomer Service Management
Improve customer service systems and service quality.
Course Summary
Duration3 days
FeeKES 20,000
IntakeContact admissions for upcoming dates
DeliveryDelivery by arrangement
Improve customer service systems and service quality.
Best Suited For
Public-facing institutions and service teams
Learning Focus
Practical competence, confidence, and applied emergency or institutional response skills.
Delivery Mode
Classroom, practical sessions, simulation, and guided learning